These Terms and Conditions (hereinafter referred to as the "Terms") define the rules and regulate the relationship between the owner of this resource, engaged in professional activity as the Service Provider (hereinafter referred to as the "Provider"), the user/client (hereinafter referred to as the "User") who is already using or ordering services provided by the Provider, and the website citivix.pro (hereinafter referred to as the "Website"). The User is required to carefully review these Terms. Use of the Website and/or ordering services from the Provider signifies the User's acceptance of these Terms.

1. General provisions

• 1.1. This website is managed by me, the Provider, and is intended to provide information about my professional services in the fields of development, IT security, server administration, and other IT services listed on the site.
• 1.2. I reserve the right to modify and update the Terms at any time. Changes take effect upon their publication on this page.

1. General provisions and definitions

• 1.1. Website - an online resource owned by the Provider, used to provide information about their services as well as for interaction with the User.
• 1.2. Provider - a person offering professional services listed on the website or agreed upon individually with the User, under these Terms.
• 1.3. User - an individual or legal entity using the Website, ordering, or planning to order services from the Provider.
• 1.4. These Terms apply to all relationships arising between the User and the Provider in the process of using the Website and/or ordering services.

2. Acceptance of terms

• 2.1. The User confirms that they are at least 18 years old and have the legal capacity to accept these Terms and perform legally significant actions.
• 2.2. Acceptance of these Terms is mandatory for all Users and is necessary for ordering and receiving services.
• 2.3. By using the Website or entering into a service agreement (including an oral agreement), the User fully agrees to these Terms.

3. Description and conditions of services

• 3.1. The Provider offers services in the following areas: consulting, analytical, software, web development, technical support, server administration, and other professional services listed on the site or agreed individually with the User.
• 3.2. The Provider does not guarantee the achievement of specific results unless otherwise specified in the terms of a separate agreement.
• 3.3. All information provided by the Provider as part of the services is advisory in nature and is not mandatory for the User to follow.
• 3.4. Ordering and providing services can be carried out via the Website, email, messengers, and other channels agreed upon by the parties.

4. Rights and obligations of the parties

User rights

• 4.1. Search for and obtain information posted on the Website for personal non-commercial use.
• 4.2. Use the contact information provided on the Website to communicate with the Provider regarding the use of the Website or the services offered.
• 4.3. Request consultations from the Provider within the scope of the Terms and provided services.
• 4.4. Request updates, changes, and the relevance of information posted on the Website from the Provider.

Provider rights

• 4.5. The Provider has the right to modify, supplement, or delete these Terms by publishing an updated version on the Website. All changes take effect upon publication unless otherwise specified by the Provider.
• 4.6. Restrict or block access to certain features or materials on the Website, as well as to their services, if necessary for maintaining security, the operability of the Website, or in case of violations by the User of these Terms.
• 4.7. Moderate content on the Website and remove any materials or comments by Users that contradict these Terms, the law, or generally accepted moral and ethical standards.
• 4.8. Temporarily or permanently suspend access to the Website and its materials during technical maintenance or in cases where the User's actions pose a threat to the security or normal operation of the Website.
• 4.9. The Provider has the right to refuse to provide services in case of violations of these Terms by the User, failure to fulfill obligations, or other factors affecting the execution of the order.

User obligations

• 4.10. The User undertakes to use the content and features of the Website exclusively for lawful purposes, without violating the rights of third parties or the Provider.
• 4.11. Do not copy, distribute, publish, or use Website materials for commercial purposes without the written consent of the Provider.
• 4.12. Do not take actions aimed at disrupting the Website's operation, such as unauthorized use of scripts, automated programs, bots, or other means of collecting information or interacting with the Website.
• 4.13. Do not use the Website and the Provider's services for posting information that violates the law or contradicts generally accepted moral and ethical standards.
• 4.14. Ensure the security of their account credentials and not disclose them to third parties, being solely responsible for all actions taken using these credentials.
• 4.15. Provide the Provider with all the necessary information for the provision of services.
• 4.16. Do not transfer materials, results, documents, or other information received from the Provider to third parties if this contradicts the terms of service and the law.
• 4.17. Use the Provider's services and materials exclusively within the scope of their personal or business use, in accordance with these Terms.

Provider obligations

• 4.18. Perform the services specified in this agreement in accordance with the description and timelines agreed upon with the User within an individual order and/or described on the Website, depending on the nature and conditions of the services provided.
• 4.19. Inform the User about the progress of service provision, if necessary.
• 4.20. Ensure the confidentiality of personal data provided by the User and not disclose it to third parties without the User's consent, except as required by law.
• 4.21. Take all reasonable measures to ensure the proper quality of the services provided, based on the nature of the work and the specifics of the order.
• 4.22. Publish up-to-date information on the Website regarding the services provided and the terms of their provision.

5. Limitation of liability

• 5.1. The Provider is not responsible for the blocking of domain names or other measures taken by third-party organizations, such as domain registrars or organizations involved in blacklisting domains.
• 5.2. The Provider is not obligated to maintain the operational functionality of the User's projects, except when directly related to the services provided under the terms of the order.
• 5.3. The Provider is not responsible for failures or technical issues unrelated to the execution of ordered services, or for problems arising due to reasons beyond the Provider's control, such as actions of third parties, force majeure circumstances, or interference from external services.
• 5.4. The Provider is not responsible for any damage or harm caused to the User due to negligence regarding their personal data, including the use of weak passwords, granting access to unauthorized persons, or failing to properly control the security of their accounts and data.
• 5.5. The Provider is not responsible for the consequences related to the User's actions after the service has been rendered, including website management, content, and further project development, unless otherwise specified in the service provision terms.
• 5.6. The Provider is not responsible for potential losses or missed profits related to the use of materials and results of services.
• 5.7. The Provider is not responsible for the consequences of rendered services if the User provides incorrect information.
• 5.8. The Provider is not responsible for any actions or inactions of third parties involved in the service provision process, or for delays, failures, or errors caused by external systems and services.

6. Confidentiality and data security

• 6.1. The Provider agrees to maintain confidentiality regarding all personal data provided by the User within the scope of the services rendered.
• 6.2. Data transfer to third parties is possible only with the written or verbal consent of the User, or in cases provided by law.
• 6.3. The User agrees to store the confidential information received during the service provision process and not to disclose it to third parties.

7. Payment procedure and refunds

• 7.1. The cost of services and the payment procedure are determined by mutual agreement with the User and may vary depending on the volume and complexity of the services individually.
• 7.2. Refunds are possible only in cases provided by law and the individual agreement between the parties.
• 7.3. In case the User refuses the services after their commencement, the Provider reserves the right to retain payment for the work actually completed.

8. Guarantees and risks

• 8.1. All services are provided "as is", and the Provider does not guarantee the achievement of specific results, unless otherwise agreed in the contract.
• 8.2. The User acknowledges and accepts all risks associated with the use of services and materials provided by the Provider.
• 8.3. In case the User uses the Provider's recommendations in business or other activities, the User fully assumes responsibility for any possible consequences.

9. Dispute resolution procedure

• 9.1. In case of disputes or disagreements related to the provision of services, the parties agree to resolve them through negotiations.
• 9.2. If the dispute cannot be resolved through pre-trial negotiations, the parties have the right to appeal to the court in accordance with the applicable laws.
• 9.3. These Terms are governed by the legislation of the country where the Provider is registered.

10. Final provisions

• 10.1. These Terms constitute the full agreement between the User and the Provider regarding the provision of services and the use of the Website.
• 10.2. In case any provision of these Terms is found to be invalid, the remaining provisions will retain their legal force.
• 10.3. The User confirms that they have read and understood these Terms and agrees to comply with them when using the Website and ordering services.

Last update: 05.07.2025.